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2. AOL Video - Troubleshooting - AOL Help

   help.aol.com/articles/aol-video-troubleshooting

   2. In the Adobe Flash Player Settings Manager box, ensure that the check boxes next to Allow third-party Flash content to store data on your computer and Store common Flash components to reduce download times are both checked. 3. Close your browser. 4. Launch your browser and retry the video.

3. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

5. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail • Open a web browser and navigate to mail.aol.com. • Check to see if your contacts are all listed.

6. Accessing AOL Sites or Apps Using Windows 10 - AOL Help

   help.aol.com/articles/accessing-aol-sites-or...

   To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page. Once the app is installed,click Open to view that app on your desktop. Use the steps included below to pin an app to your start menu to find your ...

7. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...

8. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

9. Fix problems with Games on AOL.com - AOL Help

   help.aol.com/articles/troubleshooting-games-com...

   • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.