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  2. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    The sudden change in the attitude of the staff was all thanks to the implementation of the fish philosophy in day-to-day operations of the business. [ 9 ] Tile Tech, a roofing company in Tacoma, WA, focused on being there for each other to increase awareness of safety hazards, decreasing its injury rate by 50%.

  3. Transformational leadership - Wikipedia

    en.wikipedia.org/wiki/Transformational_leadership

    Transformational leadership is a theory of leadership where a leader works with teams or followers beyond their immediate self-interests to identify needed change, creating a vision to guide the change through influence, inspiration, and executing the change in tandem with committed members of a group; This change in self-interests elevates the follower's levels of maturity and ideals, as well ...

  4. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...

  5. Positive psychology in the workplace - Wikipedia

    en.wikipedia.org/wiki/Positive_Psychology_in_the...

    Overview. Positive psychology in the workplace focuses on shifting attention away from negative aspects such as workplace violence, stress, burnout, and job insecurity; it shifts attention to positive and hopeful attributes, resilience, confidence, and a productive work culture that emphasizes professional success and human success. [2]

  6. Industrial and organizational psychology - Wikipedia

    en.wikipedia.org/wiki/Industrial_and...

    The name change of the division from "industrial psychology" to "industrial and organizational psychology" reflected the shift in the work of industrial psychologists who had originally addressed work behavior from the individual perspective, examining performance and attitudes of individual workers. Their work became broader.

  7. Yale attitude change approach - Wikipedia

    en.wikipedia.org/wiki/Yale_Attitude_Change_Approach

    Yale attitude change approach. In social psychology, the Yale attitude change approach (also known as the Yale attitude change model) is the study of the conditions under which people are most likely to change their attitudes in response to persuasive messages. This approach to persuasive communications was first studied by Carl Hovland and his ...

  8. Organizational culture - Wikipedia

    en.wikipedia.org/wiki/Organizational_culture

    A way to implement a change is to connect it to organizational membership. People may have to be selected and terminated in terms of their fit with the new culture. [62] Encouraging employee motivation and loyalty is key and creates a healthy culture. Change managers must be able to connect the desired behavior and organizational success.

  9. Behavioural change theories - Wikipedia

    en.wikipedia.org/wiki/Behavioural_change_theories

    Behavioural change theories are attempts to explain why human behaviours change. These theories cite environmental, personal, and behavioural characteristics as the major factors in behavioural determination. In recent years, there has been increased interest in the application of these theories in the areas of health, education, criminology ...

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