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The key to successfully managing conflict is choosing the right style for each situation. For instance, it might make sense to use avoidance or accommodation to deal with minor issues, while critical disputes may call for a more assertive approach, like a competitive conflict management style.
Learn the most common conflict management styles with examples, their pros and cons, and when it is better to use each. Get a working quiz with assessment tips.
There are five conflict management styles as follows: Collaborating. What it is: The collaborating style of conflict management prioritizes the relationship over the outcome. The goal is to meet all the needs of all parties involved in the conflict.
People approach conflict differently, depending on their innate tendencies, their life experiences, and the demands of the moment. Negotiation and conflict-management research reveals how our differing conflict-management styles mesh with best practices in conflict resolution.
Conflict management styles are the different ways that individuals address, engage in and resolve conflict. According to the Thomas-Kilmann Conflict Mode Instrument (TKI) , there are five major conflict management styles: avoiding, competing, accommodating, compromising and collaborating.
Find the right time and place, e.g., a safe space where you have time to talk about your differences at length. Have a game plan going into the discussion, including the style you plan to adapt and what an acceptable solution looks like. Utilize top conflict management skills – see below.
Conflict management styles are the specific ways people handle disagreements or disputes. Individuals will respond to conflict differently, so how these various approaches are managed is important to create a mutually beneficial outcome or resolution at the end of the disagreement.
The Thomas-Kilmann Conflict Mode Instrument (TKI), one of the most widely-used models of conflict management, identifies five conflict resolution styles: competing, avoiding, collaborating, accommodating, and compromising.
Master 5 key conflict management styles and learn when to apply them for effective resolution. Improve your workplace relationships and productivity.
1. How much do you value the person or issue? It may influence you to choose one strategy over another based on how much you value the person with whom you have a conflict or the issue over which you are conflicted.