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The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
WeatherTech Digital Fit floor mat (right) compared to a 2009 Subaru Impreza WRX STI floor mat (left). MacNeil's design is intended to collect dirt better than standard mats. WeatherTech was founded in 1989 by current CEO David MacNeil, who did not appreciate the quality of vehicle floor mats as they did not well-contain dirt and were not easy ...
To handle complains, the CRTC was ordered by the Government of Canada to create an independent, industry-funded agency to resolve complaints from consumers and small business retail telecom customers. In July 2007, the Commission for Complaints for Telecom-Television Services (CCTS) opened its doors. [13]
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In January 2011, the council's Atlantic Regional Panel ruled against CHOZ-FM [1] in a complaint regarding the song "Money for Nothing" by Dire Straits (CBSC Decision 09/10-0818). [1] The council ruled that Canadian radio stations must mute or otherwise edit out the word " faggot " before airing the original version of the song.
In Canada every federally regulated financial institution is required by law to have a complaint handling process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombud services and government regulatory ...