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"Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all ...
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
The TSM name borrows from the management concept Total Quality Management (TQM), an approach made famous by the work of W. Edwards Deming.The TQM concept revolutionized the manner in which quality was perceived in industry, encouraging it to be integrated into the core business processes of a firm.
In 1993, Deming published his final book, The New Economics for Industry, Government, Education, which included the System of Profound Knowledge and the 14 Points for Management. It also contained educational concepts involving group-based teaching without grades, as well as management without individual merit or performance reviews.
Feigenbaum, Armand Vallin (1961), Total Quality Control, New York, McGraw-Hill, OCLC 250573852; Feigenbaum, A V; Feigenbaum, Donald S (2003), The power of management capital : utilizing the new drivers of innovation, profitability, and growth in a demanding global economy, McGraw-Hill, ISBN 978-0-07-021733-1, OCLC 52165584
Hamdan Bin Mohammad e-University formerly e-TQM College. [1] in Dubai is the world's first online school for the field of Total Quality Management (TQM), and the first "virtual" university in the Middle East. [2] The college was founded in 2002 by the Dubai Police, [3] and by 2004 had 50,000 students. [4] The university comprises three schools:
Total quality control (TQC) 1956: Popularized by Armand V. Feigenbaum in a Harvard Business Review article [9] and book of the same name; [10] stresses involvement of departments in addition to production (e.g., accounting, design, finance, human resources, marketing, purchasing, sales) Statistical process control (SPC) 1960s
The processes and tasks that a quality audit involves can be managed using a wide variety of software and self-assessment tools. Some of these relate specifically to quality in terms of fitness for purpose and conformance to standards, while others relate to Quality costs or, more accurately, to the Cost of poor quality.