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The Post Office Department first introduced curbside cluster boxes in 1967. By 2001, the US Postal Service (USPS) was approving locking mailbox designs to help customers protect their mail. Neighborhood Delivery Collection Box Units (NDCBUs) were the predecessor to today’s cluster box units.
Locking mailbox designs that provide security for the recipient's incoming mail have fewer restrictions on shape and size, though designs with a slot for incoming mail must be at least 1.75 inches high by 10 inches wide. [8] Residential locking mailboxes cannot require the postal carrier to have a key, by USPS Specifications. [9]
A mailbox at a CMRA is called a private mailbox (PMB). [1] A customer of a CMRA can receive mail and other deliveries at the street address of the CMRA rather than the customer's own street address. Depending on the agreement between the customer and the CMRA, the CMRA can forward the mail to the customer or hold it for pickup. [2]
PO boxes in the lobby of a U.S. post office. Post office boxes are usually mounted in a wall of the post office, either an external wall or a wall in a lobby, so that staff on the inside may deposit mail in a box, while a key holder (some older post office boxes use a combination dial instead of a key) in the lobby or on the outside of the building may open their box to retrieve the mail.
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