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Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Reset your forgotten password online using the account recovery options you have available. Use a different browser. If you're using an older or outdated browser ...
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu.; Select your AOL Mail account from the account list.
Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: