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  2. Reply marketing - Wikipedia

    en.wikipedia.org/wiki/Reply_marketing

    Reply marketing (or direct response marketing), is a form of viral marketing where an advertiser/marketer replies directly to an end-user with an advertisement or a personalized message. It is a means of marketing designed to generate an immediate response from consumers, where each consumer response can be measured, and later attributed to the ...

  3. Direct marketing - Wikipedia

    en.wikipedia.org/wiki/Direct_marketing

    Direct marketing is a form of communicating an offer, where organizations communicate directly to a pre-selected [1] customer and supply a method for a direct response. Among practitioners, it is also known as direct response marketing. In contrast to direct marketing, advertising is more of a mass-message nature. [1] [2]

  4. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  5. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

  6. Audience response - Wikipedia

    en.wikipedia.org/wiki/Audience_response

    Hardware Based Audience Response: The presenter uses a computer and a video projector to project a presentation for the audience to see. In the most common use of such Audience Response systems, presentation slides (built with the Audience Response software) display questions with several possible answers, more commonly referred to as multiple choice questions.

  7. Computer telephony integration - Wikipedia

    en.wikipedia.org/wiki/Computer_telephony_integration

    Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated.

  8. Distribution center management system - Wikipedia

    en.wikipedia.org/wiki/Distribution_Center...

    Contemporary inventory management strategies such as JIT (Just In Time), ECR (Efficient Customer Response), and QR (Quick Response) demonstrate potential applications for DCMS. Enterprise resource planning (ERP) systems can be replaced by DCMS due to its functionality fit, knowledge base, frequent updates, integration, and adaptive capacities.

  9. Direct response television - Wikipedia

    en.wikipedia.org/wiki/Direct_response_television

    Direct response television (DRTV) is any television advertising that asks consumers to respond directly to the company — usually either by calling a toll-free telephone number, sending an SMS message, or by visiting a web site. This is a form of direct response marketing. There are two types of direct response television, short form, and long ...