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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  3. Reactivate your AOL, CompuServe, or Netscape account

    help.aol.com/articles/reactivate-your-aol...

    We’d be happy to welcome you back! We have everything you need from email, to identity protection, to computer security and more. Take control of your digital life by contacting our customer service team.

  4. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  5. Account Management - AOL Help

    help.aol.com/products/my-account

    If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    When your AOL Desktop Gold is ready for an update, we'll push it through to you automatically. All you'll need to do is close and reopen your AOL Desktop Gold every couple of days to ensure you're using the most updated version. Once you reopen AOL Desktop Gold you'll be using the newest version available to you.

  7. Browser - AOL Help

    help.aol.com/products/browser

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  8. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

  9. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Adjust the security setting of the browser to the default level; Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual; Check all the icons in the browser navigation bar for a possible ad blocker, and disable/remove them