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Capital Health operates two hospitals, Capital Health Regional Medical Center in Trenton and Capital Health Medical Center in Hopewell, an outpatient facility in Hamilton, and various primary and specialty care practices across the region. Capital Health is accredited by The Joint Commission. Capital Health serves as a Level II regional trauma ...
The best KPIs should be able to reflect the human capital performance, such as financial outcomes, performance drivers. At the same time, when determining strategic KPIs, it is essential to consider who designs human capital measures and how they are created. [4] Nancy Lockwood suggests the following 5 assists that can help HR to create a ...
First Call Resolution or First Contact Resolution (FCR) is a metric that measures a call center's performance for resolving customer interactions on the first call or contact, eliminating the need for follow-up contacts. [1] FCR is one of the most-watched metrics and considered the most important call center industry metric. Ideally, the FCR ...
The company's physicians practice preventive medicine and personalized primary-care medicine. The national network consists of 1,100 physicians serving over 380,000 patients in 45 states and the District of Columbia. [1] Each physician cares for up to 600 patients as opposed to the average 2,500-3,500 patients in a traditional primary-care ...
KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]
In the United States, direct primary care (DPC) is a type of primary care billing and payment arrangement made between patients and medical providers, without sending claims to insurance providers. It is an umbrella term , incorporating various health care delivery systems that involve direct financial relationships between patients and health ...
Capital Regional Medical Center logo Capitol Regional Medical Center main entrance. Capital Regional Medical Center is a hospital in Tallahassee, Florida, United States. A fully accredited healthcare facility, it has more than 1,100 employees, approximately 500 physicians, and 266 beds.
The medical home, [1] also known as the patient-centered medical home or primary care medical home (PCMH), is a team-based health care delivery model led by a health care provider [2] to provide comprehensive and continuous medical care to patients with a goal to obtain maximal health outcomes.