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  2. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  3. Elephant and Piggie - Wikipedia

    en.wikipedia.org/wiki/Elephant_and_Piggie

    The goal of the series is to help readers learn foundational skills to become good friends and people. [1] Elephant and Piggie books often involve basic problems that teach problem solving skills. [2] The series encompasses problem solving skills such as sharing, empathy, acceptance, and overcoming jealousy. [2]

  4. Trial and error - Wikipedia

    en.wikipedia.org/wiki/Trial_and_error

    According to W.H. Thorpe, the term was devised by C. Lloyd Morgan (1852–1936) after trying out similar phrases "trial and failure" and "trial and practice". [3] Under Morgan's Canon, animal behaviour should be explained in the simplest possible way. Where behavior seems to imply higher mental processes, it might be explained by trial-and ...

  5. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Tier III (or Level 3, abbreviated as T3 or L3) is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level ...

  6. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. Computer literacy - Wikipedia

    en.wikipedia.org/wiki/Computer_literacy

    The BBC Computer Literacy Project 2012 was an initiative to develop students' marketable information technology and computer science skills. Computer programming skills were introduced into the National Curriculum in 2014. [19] [20] It was reported in 2017 that roughly 11.5 million United Kingdom citizens did not have basic computer literacy ...

  8. Analytical skill - Wikipedia

    en.wikipedia.org/wiki/Analytical_skill

    In the article by Freed, [5] the need for programs within the educational system to help students develop these skills is demonstrated. [2] Workers "will need more than elementary basic skills to maintain the standard of living of their parents. They will have to think for a living, analyse problems and solutions, and work cooperatively in teams".

  9. Soft skills - Wikipedia

    en.wikipedia.org/wiki/Soft_skills

    The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.