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Help with sending an item My deliveries Like us Shop Complaints & claims. Every day, our staff up and down the country work hard to deliver an excellent service. If one of our staff has made a difference for you, we'd love to hear why. While we won't be back in touch with you, we will aim to pass on your message and thanks to the staff in question.
Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...
Providing evidence for an existing claim. If we’ve been in touch to ask for evidence for an existing claim - proof of posting / proof of value / photos of damaged item etc - the quickest way to send it is by completing our online form. You’ll need your claim reference number, this will be in the letter / email we sent.
Please call us on 03457 777 888 to discuss and arrange the address change. We will require additional identification to support this request, please call us on 03457 950950* to discuss this. * Line are open Monday to Friday 8am to 6pm.
That tracking number isn't special to Royal mail, its called a Universal Tracking Union (UTU) number. The first letter can mean something but yours doesn't. The only significant information you can gather from yours is where it was posted from with the last 2 characters, which I assume is GB. Royal Mail tracking numbers follow a set format set ...
No further tracking has been seen, and a week later Royal Mail still has it at "Sender Preparing Item". Of the 7 items in the same sack (6 for USA), some got tracked at Tyneside MC (despite "Forward to HWDC" on the bag label), others got as far as Chicago, but the Greece one is not the only one that is still at "Sender Preparing Item".
If your item is being sent with a Special Delivery Guaranteed or Signed For service, you can enter your tracking number on our Track and Trace tool to view the name of the person that accepted your item. Was this helpful? Still haven't found what you're looking for? When you use a number of our inland services, you can get proof of delivery.
Royal Mail Print Assist. Royal Mail Print Assist allows you to print your labels instantly as you generate labels in Click & Drop, with no clicks required. With Print Assist, any time you generate a label in Click & Drop, it will print automatically. For this feature to be activated, you will first need to contact our Shipping Support team.
munehaus. • 10 mo. ago. It most likely means Royal Mail haven't bothered to scan the item when collecting it. It can also mean postage had been printed but not yet collected, but we're seeing so many of these that a failure to scan is by far and away the most likely cause. Sadly when this happens the item is often lost or only turns up a ...
You can request a free ‘proof of posting’ at a Collect+ store or Post Office when you hand over your letter or parcel for posting. You can also obtain a digital proof of posting on the Royal Mail App. Available for any prepaid postage, this is a really helpful feature giving extra reassurance when dropping off an eligible item in a Parcel ...