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If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page. Learn how to report spam and other abusive conduct.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...
The computer security company McAfee reports that, at the beginning of September 2006, over 33% of phishing scam emails being reported to McAfee were using Fifth Third Bank's brand. Romance scam: Usually this scam begins at an online dating site, and is quickly moved to personal email, online chat room, or social media site. Under this form ...
Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...
Fraud alerts are free and last 90 days or seven years, depending on which type of alert you choose. To reach the three nationwide credit bureaus, just visit their website or give one of them a ...
While most spam emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's important to mark the email as spam. This helps us make AOL Mail even better at recognizing future spam emails. Never interact with spam messages! Any link in a spam message, including the unsubscribe link, could be dangerous.