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Consequently, the account holder will lose access to the data stored in their Microsoft account, such as OneDrive files and Outlook emails, contacts, and calendar. There have also been concerns about people who have been automatically flagged losing all their Microsoft account data even after being cleared by local law enforcement.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Microsoft account logo. A Microsoft account or MSA [1] (previously known as Microsoft Passport, [2].NET Passport, and Windows Live ID) is a single sign-on personal user account for Microsoft customers to log in to consumer [3] [4] Microsoft services (like Outlook.com), devices running on one of Microsoft's current operating systems (e.g. Microsoft Windows computers and tablets, Xbox consoles ...
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
My Documents is the commonly recognized name of a special folder in Microsoft Windows (even though starting with Windows Vista, it is called Documents only, and the actual name of the folder might be different when the language of the installed copy of Windows is not English.)
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.