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The communication skills required for successful communication are different for source and receiver. For the source, this includes the ability to express oneself or to encode the message in an accessible way. [8] Communication starts with a specific purpose and encoding skills are necessary to express this purpose in the form of a message.
Human communication can be defined as any Shared Symbolic Interaction. [6]Shared, because each communication process also requires a system of signification (the Code) as its necessary condition, and if the encoding is not known to all those who are involved in the communication process, there is no understanding and therefore fails the same notification.
Many aspects of human life depend on successful communication, from ensuring basic necessities of survival to building and maintaining relationships. [136] Communicative competence is a key factor regarding whether a person is able to reach their goals in social life, like having a successful career and finding a suitable spouse. [137]
[146] [151] Communication is successful if the reaction of the receiver matches the purpose of the source. [152] [151] Berlo's main interest in discussing the components and their aspects is to analyze their impact on successful communication. [152] [151] Source and receiver are usually persons but can also be groups or institutions. [153]
In social science generally and linguistics specifically, the cooperative principle describes how people achieve effective conversational communication in common social situations—that is, how listeners and speakers act cooperatively and mutually accept one another to be understood in a particular way.
British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. [4] In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6]
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