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Converge was established in 1996 as the ComClark Network and Technology Corp. by Dennis Anthony Uy in 1996 at Angeles City. [4]In 2009, the Congress of the Philippines enacted Republic Act No. 9707, to grant Converge ICT Solutions Inc. the franchise to construct, install, establish, operate, and maintain a telecommunication system throughout the Philippines.
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM.
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
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The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users. The reason for providing a multi-tiered support system instead of one general support group is to provide the best possible service in the most efficient ...
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
A helpline, or switchboard, is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. [1] [2] The word hotline is also sometimes used to refer to a helpline. A helpline can provide ...
Support services for the data center can be generally defined as technical support, which provides assistance to help solve problems related to technology products. [4] Technical support services for data centers help to address challenges with the servers, storage, software and networking equipment that constitute a data center, or the related ...