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A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]
The Magnuson–Moss Warranty Act (P.L. 93-637) is a United States federal law (15 U.S.C. § 2301 et seq.). Enacted in 1975, the federal statute governs warranties on consumer products. The law does not require any product to have a warranty (it may be sold "as is"), but if it does have a warranty, the warranty must comply with this law.
A warranty is a term of a contract, but not usually a condition of the contract or an innominate term, meaning that it is a term "not going to the root of the contract", [6] and therefore only entitles the innocent party to damages if it is breached, [6] i.e. if the warranty is not true or the defaulting party does not perform the contract in ...
The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
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A lawsuit by a party injured by a product, where the manufacturer failed to properly warn, is usually brought as a "negligence" action, but it could be filed as a "strict liability" claim or as a "breach of warranty of merchantability" case. [2] Not long after launching its Note 7 smartphone in August 2016, Samsung got many reports of burning ...
The main purpose of the liquid contact indicator is to have a lead to the cause of a defect in electronic devices. The manufactuer will not conduct a repair under warranty for a device with an activated LCI. [1] Still there can be reasons for doubt. Longer, but not extreme exposure of a device in a humid environment, can trigger a LCI ...
Servify is a device management platform, founded in 2015. [1] It is headquartered in Mumbai, India and operates in North America, Europe, Middle East, China and Turkey. [2] It provides services such as product diagnosis, queue management, warranty and protection plans to its clients. [3]