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Reasons behind KPO include an increase in specialized knowledge and expertise, [1] additional value creation, [3] the potential for cost reductions, and a shortage of skilled labor. [1] Regions which are particularly prominent in knowledge process outsourcing include India, Sri Lanka, and Europe, especially Poland, Romania, and the Baltic States.
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]
Outsourcing was first discovered as a business strategy in the late 1980s and became a key component of business development in the 1990s. Outsourcing means contracting […] 15 Biggest ...
The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.
Business process outsourcing to India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western operations of multinational corporations (MNCs). As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 ...
Foiwe Info Global Solutions Pvt Ltd is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company is founded in Bangalore and also headquartered in Bangalore, India with operations in two countries. The company began in 2010 as a Limited Liability ...
In April 2012, eClerx acquired Agilyst Inc, a US-based knowledge process outsourcing firm. [10] On 31 March 2015, eClerx acquired Creative Services Agency CLX Europe, for €25 million. [11] In December 2020, it entered into agreement to purchase US-based company engaged in providing digital marketing and back office services, Personiv. [12]