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A contact centre is a further extension of call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.
In addition, they are making use of email, SMS, chat, social media, and other virtual contact channels. This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel ...
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
Coast guard – 118; [50] Information about emergencies – #7119 free call; Information about emergencies – #9110 pay call; Roadside assistance – #8139. 112 and 911 redirect to 110 on mobile phones and telephones that are present at all United States military installations. Jordan: 911: Mobile phones – 112. Kazakhstan: 112
Call centre industry by country (4 P) Call centre companies (26 P) Pages in category "Call centre" The following 7 pages are in this category, out of 7 total.
Pages in category "Call centre companies" The following 26 pages are in this category, out of 26 total. This list may not reflect recent changes. *
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