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  2. When your devices need repairs, here’s where to start - AOL

    www.aol.com/lifestyle/devices-repairs-where...

    If your Amazon device develops a fault under warranty, you can ship it back to Amazon for a refund or a replacement. Once these gadgets are out of warranty, though, you’ll need to get in touch ...

  3. AppleCare+ - Wikipedia

    en.wikipedia.org/wiki/AppleCare+

    The program criticized the issue associated with Apple warranty issues in China. The report said, an iPhone always gets an old back cover when being repaired in China. It also states that the warranty period for changed product is only 90 days and the warranty period for Macintosh and iPad are not according to Chinese laws to get warranty in ...

  4. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

  5. Refurbishment (electronics) - Wikipedia

    en.wikipedia.org/wiki/Refurbishment_(electronics)

    Warranty (typically 12 months) [7] A transparent returns policy, with a 14-day "cooling-off" period. Secure, insured shipping. A clearly explained cosmetic grade (also referred to as the device's "condition"). Basic accessories (such as a USB charging cable). Optional upgrades (such as replacing a partially used battery with a brand-new one).

  6. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.

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  8. Right to repair - Wikipedia

    en.wikipedia.org/wiki/Right_to_repair

    Right to repair is a legal right for owners of devices and equipment to freely modify and repair products such as automobiles, electronics, and farm equipment. Right to repair may also refer to the social movement of citizens putting pressure on their governments to enact laws protecting a right to repair.

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