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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [ 27 ] [ 28 ] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [ 29 ]
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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
Big Sky Mobile: GSM: EDGE: Unknown: 2017: Sold spectrum licenses to AT&T and T-Mobile and exited the business. [41] Blaze Wireless: GSM, UMTS: EDGE, HSPA+, LTE: Unknown: December 2019: Parent company, Pinpoint Communications, discontinued cellular service and spectrum leases through Viaero Wireless were cancelled. Blue Wireless: CDMA2000: EV-DO ...
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