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  2. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  3. Call logging - Wikipedia

    en.wikipedia.org/wiki/Call_logging

    The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

  4. Google Analytics - Wikipedia

    en.wikipedia.org/wiki/Google_Analytics

    Google Analytics is the most widely used website statistics service. [6] In May 2008, Pingdom released a survey stating that 161 of the 500 (32%) biggest sites globally according to their Alexa rank were using Google Analytics.

  5. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    Some government services use issue tracking system to keep track of issues and display them to the public. Issue tracking systems may show all tasks still to be done by the government (in a waiting queue), finished tasks, tasks in progress, order sequence, etc. [ citation needed ] Finished tasks can also be foreseen with the report, showing ...

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Panel data - Wikipedia

    en.wikipedia.org/wiki/Panel_data

    In statistics and econometrics, panel data and longitudinal data [1] [2] are both multi-dimensional data involving measurements over time. Panel data is a subset of longitudinal data where observations are for the same subjects each time.

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