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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle.

  4. Cord-cutting - Wikipedia

    en.wikipedia.org/wiki/Cord-cutting

    In broadcast television, cord-cutting refers to the pattern of viewers, referred to as cord-cutters, cancelling their subscriptions to multichannel television services available over cable or satellite, dropping pay television channels or reducing the number of hours of subscription TV viewed in response to competition from rival media available over the Internet.

  5. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...

  6. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    Electronic information stand without an internet connection, at Schiphol Airport, Netherlands. An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors.

  7. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.

  8. What to know about the new FTC "click to cancel" rule - AOL

    www.aol.com/know-ftc-click-cancel-rule-185429027...

    The final "click to cancel" rule prohibits sellers from:misrepresenting any material fact made while marketing goods or services with a negative option feature;failing to clearly and conspicuously ...

  9. Access a free AOL plan - AOL Help

    help.aol.com/articles/free-aol-plan-faqs

    Reach out to your telephone or cable provider to inquire about the availability of broadband service in your area. Keep in mind - AOL also offers several reliable and affordable options for connecting to the internet via dial-up. Find out more about our connection plans by calling 1-800-827-6364.