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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.

  4. Cord-cutting - Wikipedia

    en.wikipedia.org/wiki/Cord-cutting

    In broadcast television, cord-cutting refers to the pattern of viewers, referred to as cord-cutters, cancelling their subscriptions to multichannel television services available over cable or satellite, dropping pay television channels or reducing the number of hours of subscription TV viewed in response to competition from rival media available over the Internet.

  5. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...

  6. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    Electronic information stand without an internet connection, at Schiphol Airport, Netherlands. An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors.

  7. Residential gateway - Wikipedia

    en.wikipedia.org/wiki/Residential_gateway

    An internet box integrating a SIM Card. A modem (e.g. DSL modem, cable modem) by itself provides none of the functions of a router. [3] It merely allows ATM or PPP or PPPoE traffic to be transmitted across telephone lines, cable wires, optical fibers, wireless radio frequencies, or other physical layers. [4]

  8. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle.

  9. Tiered Internet service - Wikipedia

    en.wikipedia.org/wiki/Tiered_Internet_service

    Net neutrality is the practice of keeping Internet service providers from offering tiered service and controlling the ability to block out competition by restricting certain pipelines within the Internet. By blocking these pipelines, the provider creates an unfair transfer of packets across the Internet, diminishing the quality of service.