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The SCOR model contains more than 150 key performance indicators that measure the performance of supply chain operations. [11] These performance metrics derive from the experience and contribution of the association's members. As with the process modeling system, SCOR metrics are organized in a hierarchical structure:
The Confirmed Line Item Performance (CLIP) is one of the diagnostic metrics for perfect order fulfillment which defines the supply chain delivery reliability measurement between facilities within a supply chain. [1] Those facilities may belong to one company or span over several companies.
Delivery schedule adherence (DSA) is a business metric used to calculate the timeliness of deliveries from suppliers. It is a commonly used supply chain metric and forms part of the Quality, Cost, Delivery group of performance indicators.
DIFOT (delivery in full, on time) or OTIF (on-time and in-full [delivery]) is a measurement of logistics or delivery performance within a supply chain. Usually expressed as a percentage, [1] it measures whether the supply chain was able to deliver: the expected product (reference and quality) in the quantity ordered by the customer
A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [ 2 ]
In business, service rate is a performance metric used to measure the customer service in a supply organization. One example of a service rate measures the number of units filled as a percentage of the total ordered and is known as fill rate. Fill rate is different from service level.
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