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2. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

3. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

4. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

5. Remote Desktop Services - Wikipedia

   en.wikipedia.org/wiki/Remote_Desktop_Services

   These executables are loaded in a new session, rather than the console session. When creating the new session, the graphics and keyboard/mouse device drivers are replaced with RDP-specific drivers: RdpDD.sys and RdpWD.sys. The RdpDD.sys is the device driver and it captures the UI rendering calls into a format that is transmittable over RDP.

6. Windows Driver Kit - Wikipedia

   en.wikipedia.org/wiki/Windows_Driver_Kit

   Previously, the WDK was known as the Driver Development Kit (DDK) [4] and supported Windows Driver Model (WDM) development. It got its current name when Microsoft released Windows Vista and added the following previously separated tools to the kit: Installable File System Kit (IFS Kit), Driver Test Manager (DTM), though DTM was later renamed and removed from WDK again.

7. Windows Support Tools - Wikipedia

   en.wikipedia.org/wiki/Windows_Support_Tools

   This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center. Windows Installer Zapper (msizap.exe, a command-line tool) and Windows Installer CleanUp Utility (Msicuu.exe, a GUI tool) are tools for cleaning Windows Installer databases in Microsoft Windows.

8. Application-level gateway - Wikipedia

   en.wikipedia.org/wiki/Application-level_gateway

   The Application Layer Gateway service in Microsoft Windows provides support for third-party plugins that allow network protocols to pass through the Windows Firewall and work behind it and Internet Connection Sharing. [citation needed] ALG plugins can open ports and change data that is embedded in packets, such as ports and IP addresses.

9. Quick Assist - Wikipedia

   en.wikipedia.org/wiki/Quick_Assist

   Quick Assist is installed by default on Windows clients, but is not available on Windows Server 2008 R2 servers. [4] The name of the tool differs depending on Windows language; a search for "Quick Assist" in the Start menu will locate the tool regardless of the language settings. Quick Assist requests a code in order to match users to a session.