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In November 2018, Quest launched QuestDirect, a consumer-initiated testing service that allows patients to order health and wellness lab testing from home. [29] [30] In March 2020, the company launched a COVID-19 testing service. [31] As of July 2020, Quest had performed more than 9.2 million COVID-19 molecular tests and 2.8 million serology ...
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Hawaii Medical Service Association (HMSA) is a nonprofit health insurer in the state of Hawaii. HMSA was founded in 1938, is an independent licensee of the Blue Cross Blue Shield Association , and is the largest insurer in the state of Hawaii serving more than 700,000 people.
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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