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  2. Learned optimism - Wikipedia

    en.wikipedia.org/wiki/Learned_optimism

    Schulman, Peter. "Applying Learned Optimism to Increase Sales Productivity". Journal of Personal Selling and Sales Management. Volume XIX, No. 1, Winter 1999. Pages 31–37. Ylvisaker, Mark and Timothy Feeney. "Executive functions, self-regulation, and learned optimism in paediatric rehabilitation: a review and implications for intervention".

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Sales forces also play an important role in CRM, as maximizing sales effectiveness and increasing sales productivity is a driving force behind the adoption of CRM software. Some of the top CRM trends identified in 2021 include focusing on customer service automation such as chatbots, hyper-personalization based on customer data and insights ...

  4. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    APICS defines S&OP as the "function of setting the overall level of manufacturing output (production plan) and other activities to best satisfy the current planned levels of sales (sales plan and/or forecasts), while meeting general business objectives of profitability, productivity, competitive customer lead times, etc., as expressed in the ...

  5. Operational efficiency - Wikipedia

    en.wikipedia.org/wiki/Operational_efficiency

    An example of a more for same alternative is a manufacturing company reducing its output of faulty products (and thereby reducing after sales cost) without using more money or resources. This can e.g. be achieved through use of quality management systems, addressing quality in existing training programs for personnel or introduction of higher ...

  6. Incentive program - Wikipedia

    en.wikipedia.org/wiki/Incentive_program

    Sales incentive programs have the most direct relationship to outcomes. [8] A sales incentive plan (SIP) is a business tool used to motivate and compensate a sales professional or sales agent to meet goals or metrics over a specific period of time, usually broken into a plan for a fiscal quarter or fiscal year. [9]

  7. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    In business, human performance in sales, operations and employee engagement needs to be improved through psychologically rewarding experiences "which can trigger a host of intrinsic human emotions and behaviour" as identified by Maslow. Including rewards in a performance, improvement solution is a proven strategy to engage employees and align ...

  8. MSC Industrial Direct (MSM) Q1 2025 Earnings Call Transcript

    www.aol.com/msc-industrial-direct-msm-q1...

    Image source: The Motley Fool. MSC Industrial Direct (NYSE: MSM) Q1 2025 Earnings Call Jan 08, 2025, 8:30 a.m. ET. Contents: Prepared Remarks. Questions and Answers. Call Participants

  9. Ragnar Nurkse's balanced growth theory - Wikipedia

    en.wikipedia.org/wiki/Ragnar_Nurkse's_balanced...

    An increase in productivity (defined as the output per unit input) increases the flow of goods and services in the economy. As a response, consumption also rises. Hence, underdeveloped economies should aim to raise their productivity levels in all sectors of the economy, in particular agriculture and industry.

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