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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

3. Zendesk - Wikipedia

   en.wikipedia.org/wiki/Zendesk

   The Electronic Frontier Foundation characterized their approach of filing multiple trademark infringement lawsuits covering a wide range of businesses as trademark trolling, and EFF condemned the practice. [21] [22] [23] Initially, Zendesk's software was focused on assisting small businesses, but it transitioned to aid larger companies over time.

4. Help Scout - Wikipedia

   en.wikipedia.org/wiki/Help_Scout

   Help Scout's primary product is a web-based SaaS (software as a service) help desk that complies with HIPAA regulations. [2] [1] [3] Founded in 2011, the company serves over 10,000 customers across more than 140 countries, including notable clients like Buffer, [4] [5] Basecamp, Trello, [6] Reddit, and AngelList.

5. Networked Help Desk - Wikipedia

   en.wikipedia.org/wiki/Networked_Help_Desk

   For example, if a customer support issue is caused by a software bug and reported to a help desk using one system, and then the fix is documented by the developers in another, and analyzed in a customer relationship management tool, keeping the records in each system up-to-date and notifying the customer manually using a swivel chair approach ...

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Examples of customer service by artificial means are automated online assistants that can be seen as avatars on websites, [12] which enterprises can use to reduce operating and training costs. [12] These are driven by chatbots , and a major underlying technology to such systems is natural language processing .