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Not only has it seen more than 8,000 concerts and festivals impacted since March (with 6,500 events postponed and 1,500 events cancelled), it has been clobbered in the press for its refund policy ...
Which? has called on Oasis and Ticketmaster to ‘do the right thing’ by fans who saw the price of standard tickets surge from £148 to £355.
In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
In 2020, Live Nation was hit particularly hard by the COVID-19 pandemic, with essentially all concerts and sporting events around the world on hold. The company has been sued as it has been reluctant to offer full refunds to customers, [19] though it has since amended its refund rules to address those complaints. On February 25, 2021, Live ...
Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and its parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...
Blink-182 apologized to fans on Thursday, August 8, delivering the news that they needed to cancel two stops on their “One More Time” tour due to illness. "Unfortunately, due to illness, we ...
Formula 1 failed to apologise or issue refunds to fans despite the fact they witnessed just eight minutes of cars on track before being told to leave on a farcical opening day in Las Vegas.
After Jackson's death, AEG Live offered either refunds to ticket holders or a special "souvenir" ticket designed by Jackson. The cancelled shows, record-breaking ticket sales [1] [2] [3] and potential for a world tour [4] [5] led to This Is It being described as "the greatest concert[s] that never happened".