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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Utility scams: calls claiming that bills are overdue, threatening to shut off service. Common computer scams: Bank scams: warning you of fraudulent activity and asking for sensitive information.

  5. How to identify a scam call before you're taken ... - AOL

    www.aol.com/2019-09-19-how-to-identify-a-scam...

    Tech-support scam. Warning: Your computer has been infected with a virus! ... According to Google, while you might get a call from an operator for the purposes of development, customer service, or ...

  6. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    "Email phishing scams are almost a daily encounter for most users," says tech and cybersecurity expert Chuck Brooks. ... For premium support please call: 800-290-4726 more ways to reach us. Sign ...

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  8. How to spot a scam online - AOL

    www.aol.com/lifestyle/over-60-tell-someone...

    And whatever you do, don’t send cash, gift cards, or money transfers. You can report scam phone calls to the FTC Complaint Assistant. Online scam No. 4: "Tech support” reaches out to you ...

  9. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.