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  2. Empathy map - Wikipedia

    en.wikipedia.org/wiki/Empathy_Map

    An empathy map is a widely-used visualization tool within the field of user experience design and human–computer interaction practice. In relation to empathetic design, the primary purpose of an empathy map is to bridge the understanding of the end user. Within context of its application, this tool is used to build a shared understanding of ...

  3. Empathic design - Wikipedia

    en.wikipedia.org/wiki/Empathic_design

    The following examples demonstrate cases where empathic design was applied to the new product development process successfully. Design Continuum of Milan, Italy, designed a series of baby bottles by using empathic design techniques where a team of designers collected data on user needs by observing kids in kindergartens and immersing themselves in the homes of some first-time mothers.

  4. Empathy - Wikipedia

    en.wikipedia.org/wiki/Empathy

    Affective empathy, also called emotional empathy, [27] is the ability to respond with an appropriate emotion to another's mental states. [26] Our ability to empathize emotionally is based on emotional contagion: [27] being affected by another's emotional or arousal state. [28] Affective empathy can be subdivided into the following scales: [26] [29]

  5. Empathy gap - Wikipedia

    en.wikipedia.org/wiki/Empathy_gap

    Empathy gaps may occur due to a failure in the process of empathizing [1] or as a consequence of stable personality characteristics, [2] [3] [4] and may reflect either a lack of ability or motivation to empathize. Empathy gaps can be interpersonal (toward others) or intrapersonal (toward the self, e.g. when predicting one's own future preferences).

  6. Hot-cold empathy gap - Wikipedia

    en.wikipedia.org/wiki/Hot-cold_empathy_gap

    A hot-cold empathy gap is a cognitive bias in which people underestimate the influences of visceral drives on their own attitudes, preferences, and behaviors. [1] [page needed] It is a type of empathy gap. [1]: 27 The most important aspect of this idea is that human understanding is "state-dependent".

  7. “A Shining Example Of Empathy:” ‘The Cave’s Dr ... - AOL

    www.aol.com/news/shining-example-empathy-cave-dr...

    Syria’s brutal civil war has cost the lives of tens of thousands of civilians—men, women and children. It would have cost even more were it not for the life-saving efforts of Dr. Amani Ballour ...

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  9. Interpersonal Reactivity Index - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_Reactivity_Index

    This new version still adequately measured empathy as well as demonstrated predictive validity in the returning couples, correlating relationship satisfaction and each partner's empathy. Garcia-Barrera, Karr, Trujillo-Orrego, Trujillo-Orrego, and Pineda (2017) translated and modified the IRI into a Colombian Spanish version. [ 5 ]