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British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. [4] In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6]
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal communication and non-verbal communication to achieve specific business goals. Effective communication with clients plays a vital role in development of an organization and success of any ...
Intensive thinking to oneself is a typical form of intrapersonal communication, as exemplified by Rodin's sculpture The Thinker. [1] Intrapersonal communication (also known as autocommunication or inner speech) is communication with oneself or self-to-self communication. Examples are thinking to oneself "I will do better next time" after having ...
Social skills: excellent communication skills; Personal Competence; Self-Awareness – Know one's internal states, preferences, resources and intuitions. The competencies in this category include: Emotional Awareness – Recognize one's emotions and their effects; Accurate Self-Assessment – Know one's strengths and limits
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
The field traces its lineage through business information, business communication, and early mass communication studies published in the 1930s through the 1950s. Until then, organizational communication as a discipline consisted of a few professors within speech departments who had a particular interest in speaking and writing in business settings.
Corporate communication(s) is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating a favourable point of view among stakeholders on which a company depends. [1]