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In telecommunications, directory assistance or directory inquiries is a phone service used to find out a specific telephone number and/or address of a residence, business, or government entity. Technology
Free directory assistance is also available from an application for the iPhone and Android mobile phones, [2] and from their website. The service, provided entirely by computer and with no human operators, uses a voice-recognition database to recognize names or places spoken by the user.
The Directory Assistance Service was created in 1990 by Marshall Rose while at Performance Systems International, Inc., and formally specified in RFC 1202 (published in 1991). It was an evolution of the DISH client/server interface in Quipu , developed by Colin Robbins while at University College London .
kgb (stylized in lower case) is a privately held, New York–based company that provides directory assistance and enhanced information services across Europe and North America. It describes itself as "the world’s largest independent provider of directory assistance and enhanced information services."
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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, or 888.Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future.
411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]