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  2. Sales decision process - Wikipedia

    en.wikipedia.org/wiki/Sales_Decision_Process

    Sales decision process is a formalized sales process companies use to manage the decision process behind a sale. SDP “is a defined series of steps you follow as you guide prospects from initial contact to purchase.” [1] This method includes planning specific timelines and milestones at the beginning of a sale, both internally and with the business customer.

  3. Lotus 1-2-3 - Wikipedia

    en.wikipedia.org/wiki/Lotus_1-2-3

    Lotus 1-2-3 is a discontinued spreadsheet program from Lotus Software (later part of IBM).It was the first killer application of the IBM PC, was hugely popular in the 1980s, and significantly contributed to the success of IBM PC-compatibles in the business market.

  4. List of spreadsheet software - Wikipedia

    en.wikipedia.org/wiki/List_of_spreadsheet_software

    Kingsoft Office Spreadsheets 2012 – For MS Windows. Both free and paid versions are available. It can handle Microsoft Excel .xls and .xlsx files, and also produce other file formats such as .et, .txt, .csv, .pdf, and .dbf. It supports multiple tabs, VBA macro and PDF converting. [10] Lotus SmartSuite Lotus 123 – for MS Windows. In its MS ...

  5. Sales process engineering - Wikipedia

    en.wikipedia.org/wiki/Sales_process_engineering

    Sales process engineering is the systematic design of sales processes done in order to make sales more effective and efficient. [ 1 ] It can be applied in functions including sales , marketing , and customer service .

  6. Sales order - Wikipedia

    en.wikipedia.org/wiki/Sales_order

    A sales order should record the customer's originating purchase order which is an external document. Rather than using the customer's purchase order document, an internal sales order form allows the internal audit control of completeness to be monitored. A sequential sales order number may be used by the company for its sales order documents.

  7. Order to cash - Wikipedia

    en.wikipedia.org/wiki/Order_to_cash

    Order to cash (OTC or O2C) normally refers to one of the top-level (context level) business processes for receiving and processing customer orders and revenue recognition. . Order to cash is an essential function in finance; the entire cycle of events happens after a customer places an order until the customer pays for the order; that is, the order is converted to c

  8. Order management system - Wikipedia

    en.wikipedia.org/wiki/Order_management_system

    Order management requires multiple steps in a sequential process like capture, validation, fraud check, payment authorization, sourcing, backorder management, pick, pack, ship and associated customer communications. Order management systems usually have workflow capabilities to manage this process. [2]

  9. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Order sourcing/planning – Determining the source/location of item(s) to be shipped; Order changes – Changes to orders, if needed; Order processingProcess step where the distribution center or warehouse is responsible to fill order (receive and stock inventory, pick, pack and ship orders). Shipment – The shipment and transportation of ...