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  2. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  3. Telecom North America - Wikipedia

    en.wikipedia.org/wiki/Telecom_North_America

    Telecom North America (Telna) was founded in March 2002 by Jean Gottschalk and Herve Andrieu. Telna partnered with 3U Telecom AG, a German long-distance telephone provider, to launch its US subsidiary, incorporated in Nevada, on March 27, 2002.

  4. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer Here's the Best Time to Call Customer Service

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  6. Operator messaging - Wikipedia

    en.wikipedia.org/wiki/Operator_messaging

    Alpha-dispatch was never designed to replace a full-service answering service. Although both services will answer calls in a customer's name and advise the caller that the customer is unavailable, a full-service answering service will usually have additional information about the customer that they are encouraged to share with the caller such as business summary, website information, personal ...

  7. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...

  8. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Subscriber trunk dialling - Wikipedia

    en.wikipedia.org/wiki/Subscriber_trunk_dialling

    Subscriber trunk dialling (STD), also known as subscriber toll dialing, is a telephone numbering plan feature and telecommunications technology in the United Kingdom and various Commonwealth countries for the dialling of trunk calls by telephone subscribers without the assistance of switchboard operators.