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Operates on Verizon's native 4G/LTE network and WiFi calling (no 3G – Verizon will shut this down at the end of 2020 anyway or roaming- some reports of LTEiRA roaming with talk and text). No toll-free customer service #; service provided via in-app chat, text, Facebook, or Twitter; callbacks by request.
The service will allow any landline or wireless phone user to call 411 and be connected to the wireless listing of a subscriber who has chosen to participate in the service. Carriers who make up the industry LLC creating the service include Alltel (now absorbed by Verizon Wireless), AT&T, T-Mobile, and Sprint Nextel (now absorbed by T-Mobile).
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Toll-free directory assistance was provided by telecommunication providers, namely AT&T and Verizon, as mandated by the Federal Communications Commission. Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller.
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AT&T and Verizon previously stated they want to be fully operational on newer infrastructure within the next few years. ... and 1 virtual public forum in the next few weeks for AT&T customers to ...
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