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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
MakeMyTrip Limited is an Indian online travel company, headquartered in Gurgaon. [2] Founded in 2000, the company provides online travel services including airline tickets , domestic and international holiday packages, hotel reservations, rail and bus tickets. [ 3 ]
Trip.com Group Limited is a multinational online travel agency(OTA). It is one of the largest travel service providers in the world. [3]Founded in 1999, the company owns and operates several travel fare aggregators and travel fare metasearch engines, including namesake and flagship [4] Trip.com, Skyscanner, CTrip, Qunar, Travix, and MakeMyTrip. [2]
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
MakeMyTrip is an Indian online travel company founded in 2000.[1] Headquartered in Gurugram, Haryana, the company provides online travel services including airline tickets, domestic and international holiday packages, hotel reservations, rail, and bus tickets.
If they review your complaint and disagree, then a legal threat will not change their mind. The Wikimedia Foundation legal staff will simply decline to act because of threats if they believe there is no legal case; if there is a legal case or other fair reason they agree with, then a threat isn't needed anyway — they will be glad to quickly help.
Deep Kalra worked for GE Capital in India and the US before founding MakeMyTrip. Deep is the creator of a number of other prosperous travel and technology firms. Deep is the head of the NASSCOM internet working group and one of the organization's executive members.