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In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...
OpenPhone subscriptions include unlimited calling and messaging, an auto attendant, call recording, and one new local or toll-free phone number. It integrates with email, HubSpot, Salesforce, and ...
A PBX phone system provides an auto attendant, extensions, and customized call menus. Traditional phone systems, known as plain old telephone services (POTS), rely on physical phone lines, i.e ...
It offers AI-powered tools, unlimited calling, video conferencing, and a multilevel auto attendant. Vonage: Launched in 2001, Vonage is a unified communications platform with unlimited calls and ...
Line2 is a Virtual PBX phone service that allows companies to develop and maintain multiple internal phone lines to handle multiple external calls. Line2 uses cloud computing to allow one phone call to go to shared receivers, such as cell phones or fax machines, depending on which is more appropriate. Line2 allows for such transfers without any ...
SipXecs is a free software enterprise communications system. [1] It was initially developed by Pingtel Corporation in 2003 as a voice over IP telephony server located in Boston , MA. [ 2 ] The server was later extended with additional collaboration capabilities as part of the SIPfoundry project.
Most offer dozens of phone features on base plans, like call forwarding, softphone apps, and auto attendants. However, be aware that functionality differs among VoIP phone systems. Here are a few ...
In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]
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