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(Reuters) -Yelp can pursue a lawsuit accusing a reputation management company of fraudulently advertising its ability to remove "bad" reviews from the business review website. In a decision late ...
unnormalized/Flickr Yelp is giving small business owners a chance to air their concerns about the review site in a series of town halls across the country. And it turns out some these ...
The local rating review site operator posted another blowout. Andrew Harrer/Bloomberg/Getty Images A growing number of merchants and customers are finding reasons to complain about Yelp (YELP ...
Yelp's website, Yelp.com, is a crowd-sourced local business review and social networking site. [8] The site has pages devoted to individual locations, such as restaurants or schools, where Yelp users can submit a review of their products or services [93] using a one to five stars rating scale. [16]
A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts [1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [2]
The negative reviews brought the eatery's Google rating down to 2.3 stars from a 4.9 stars before the attack. [38] Maximatic Media, an online reputation management firm, was hired to identify the origin of the malicious reviews and found that they were being generated by AI-powered bots. The agency worked with Google for the removal of these ...
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Investors waiting to feast on Facebook's IPO as a main course may find themselves warming up to Yelp as an appetizer. The fast-growing local reviews website is getting closer to going public ...