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In September 2014, an appeal tribunal overturned a proposal by Expedia, Booking.com, and IHG, to change their rate parity practices. The proposal had been accepted by the United Kingdom's competition authority, the Office of Fair Trading, but was overturned after an appeal by price comparison site, SkyScanner, and online travel agency, Skoosh. [8]
The panel reviews matters referred to it by the Chairperson, Director-General of the Department of Fair Trading or the Minister, and in due course, provides advice in response. Matters considered by the Panel may include the investigation of complaints against Members, taking disciplinary action against them, and the educational and training ...
The Office of Fair Trading, just off Fleet Street, formerly had jurisdiction to take up consumer protection cases after receiving complaints. Relatively few cases are ever brought directly by consumers, given the complexity of litigation, cost, and its worth if claims are small.
NSW Fair Trading suggested this refusal to provide refunds and instead offer a "like for like" replacement breached the Australian Consumer Law. [12] In August 2022, One World Entertainment in partnership with TEG Live presented the Australian End of the Road World Tour by rock band KISS to sold-out shows throughout the country.
TFO was established after critical reports from the UK Office of Fair Trading regarding the furniture industry – a 1986 discussion paper, The Protection of Consumer Prepayments, and, in 1990, Furniture and Carpets - A report by the Director General of Fair Trading. This recommended industry reforms relating to: labelling, consumer buying ...
In March 2014, the price-comparison site, Skyscanner, brought a case to the Tribunal, [5] challenging a January 2014 decision by the Office of Fair Trading to settle a probe over pricing of hotel rooms sold online. The OFT's decision had been to accept commitments from a number of online travel agents and InterContinental Hotels Group (IHG). [6]
In September 2012, the United Kingdom's competition authority, the Office of Fair Trading (OFT), issued a statement of objections against Booking.com, Expedia, and IHG Army Hotels alleging that Booking.com and Expedia had entered into separate arrangements with IHG which restricted the online travel agent's ability to discount the price of room ...
The portfolio was established in December 1973 in the sixth Askin ministry and the major task of the portfolio was to ensure consumers were treated fairly. This was handled by consumer education, providing a complaints service, licensing some occupational groups, investigating prices and charges, responsible for weights and measures and landlord and tenant matters. [11]