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The use of computer surveillance within the employee discipline or evaluation process may be viewed by employees as an invasion of privacy or a lack of trust. Employers have the right to monitor their employees in the United States but of course, there are specific rules and regulations they must follow depending on the state legislation. [7]
Employee monitoring is the (often automated) surveillance of workers' activity. Organizations engage in employee monitoring for different reasons such as to track performance , to avoid legal liability, to protect trade secrets , and to address other security concerns. [ 1 ]
In Australia, only a few States have workplace surveillance laws. In relation to the Workplace monitoring Act of 2005 (NSW) s10, s12, an employer can monitor an employee’s computer usage only if there is a workplace policy noted for the monitoring, and the employees are notified that their computer activity is being monitored. [9]
While workplace communications are, in theory, protected, all that is needed to gain access to communiqué is for an employer to simply give notice or a supervisor to report that the employee's actions are not in the company's interest. This means that, with minimal assumptions, an employer can monitor communications within the company.
In 1993, David Steingard and Dale Fitzgibbons argued that modern management, far from empowering workers, had features of neo-Taylorism, where teamwork perpetuated surveillance and control. They argued that employees had become their own "thought police" and the team gaze was the equivalent of Bentham's panopticon guard tower. [18]
However, Fortune has learned that workers in the U.S. apparently received prior warning about not complying with the company’s return-to-work policy, before being sent a formal letter of education.
Employee monitoring software, also known as bossware or tattleware, is a means of employee monitoring, and allows company administrators to monitor and supervise all their employee computers from a central location. [1] It is normally deployed over a business network and allows for easy centralized log viewing via one central networked PC.
Nevertheless, during the 1980s, video surveillance began to spread across the country specifically targeting public areas. [14] It was seen as a cheaper way to deter crime compared to increasing the size of the police departments. [26] Some businesses as well, especially those that were prone to theft, began to use video surveillance. [26]