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OVO Energy is a major energy supplier based in Bristol, England. It was founded by Stephen Fitzpatrick and began trading energy in September 2009, buying and selling electricity and gas to supply domestic properties throughout the UK.
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Spark Energy was an electricity and gas supplier in the United Kingdom, established in 2007 and headquartered in Selkirk, Scottish Borders.Its operating company Spark Energy Supply Ltd entered administration in November 2018, and industry regulator Ofgem appointed OVO Energy to take over Spark Energy's 290,000 customer accounts; OVO continues to run Spark as a separate brand, but is in the ...
Under the Alternative Dispute Resolution for Consumer Disputes Regulations 2015, if an energy company fails to resolve a complaint through their own customer service efforts they will be required to advise the consumer of an approved ADR body. Ofgem is the Competent Authority responsible for approving ADR entities in the energy sector.
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The business has seen several changes of ownership from 1996, and the SWALEC brand has been used for retail gas supply as well as electricity. Today National Grid runs the distribution network business, and SWALEC Contracting is a trading name of OVO Energy. The name SWALEC is a syllabic acronym of 'South Wales Electricity'. [1]
USE THIS FORM to request an evaluation of a previous resolution already given to you by Oath regarding your dispute. This form should not be used if you have not yet discussed your dispute with our representatives at 1-800-827-6364, or if you have not written to us at the following address: Oath, Dept. 5627, PO Box 65101, Sterling, VA 20165.