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  2. Corporate jargon - Wikipedia

    en.wikipedia.org/wiki/Corporate_jargon

    Corporate jargon (variously known as corporate speak, corporate lingo, business speak, business jargon, management speak, workplace jargon, corporatese, or commercialese) is the jargon often used in large corporations, bureaucracies, and similar workplaces. [ 1][ 2] The language register of the term is generally being presented in a negative ...

  3. English as a second or foreign language - Wikipedia

    en.wikipedia.org/wiki/English_as_a_second_or...

    English classes in Moscow in 1964. English as a second or foreign language refers to the use of English by individuals whose native language is different, commonly among students learning to speak and write English. Variably known as English as a foreign language (EFL), English as a second language (ESL), English for speakers of other languages ...

  4. Linguistic discrimination - Wikipedia

    en.wikipedia.org/wiki/Linguistic_discrimination

    Linguistic discrimination (also called glottophobia, linguicism and languagism) is unfair treatment of people based on their use of language and the characteristics of their speech, including their first language, their accent, the perceived size of their vocabulary (whether or not the speaker uses complex and varied words), their modality, and ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

  6. The Customer Isn't Always Right, Especially When She's ... - AOL

    www.aol.com/news/2012-10-29-the-customer-isnt...

    In reality, of course, the customer is frequently in the wrong, whether it's a matter of misreading a return policy or The Customer Isn't Always Right, Especially When She's Complaining Skip to ...

  7. Consumer Bill of Rights - Wikipedia

    en.wikipedia.org/wiki/Consumer_Bill_of_Rights

    [1] [2] [3] During Kennedy's election campaign he made a promise to support consumers. [2] After his election, Fred Dutton , a colleague of Nelson's and a government officer who advised the president, asked for Nelson's suggestions on how the president could support consumers, and she sent him the Consumer Bill of Rights. [ 2 ]

  8. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...

  9. Lexis (linguistics) - Wikipedia

    en.wikipedia.org/wiki/Lexis_(linguistics)

    In systemic-functional linguistics, a lexis or lexical item is the way one calls a particular thing or a type of phenomenon. Since a lexis from a systemic-functional perspective is a way of calling, it can be realised by multiple grammatical words such as "The White House", "New York City" or "heart attack". Moreover, since a lexis is a way of ...