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The Department of Education dropped ACS’ loan servicing contract in 2013, though ACS continued to service some Federal Family Education Loans (FFEL), Perkins Loans and private student loans. ACS ...
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The loan servicer’s customer service team is available from 8 a.m. to 6 p.m. CT Monday through Friday, and you can reach them at 800-243-7552 or 515-243-5626.
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American Student Assistance was founded in 1956 under the name Massachusetts Higher Education Assistance Corporation (MHEAC).The organization began when a group of people approached Massachusetts local businesses for philanthropic donations with the idea of creating a pool of money to guarantee loans for higher education. [1]