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The Case Management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of Case Management include the achievement of optimal health, access to care and appropriate utilization of resources, balanced with the patient's right to self determination.
The Integrated Management Concept, or IMC is an approach to structure management challenges by applying a "system-theoretical perspective that sees organisations as complex systems consisting of sub-systems, interrelations, and functions". [1]
A case manager responsible for the coordination of different components of care; A structured care management plan, shared with the patient; Systematic patient management based on protocols and the tracking of outcomes; Delivery of care by a multidisciplinary team which includes a psychiatrist; Collaboration between primary and secondary care. [7]
According to the American Association on Mental Retardation (1994) "Case Management (service coordination) is an ongoing process that consists of the assessment of wants and needs, planning, locating and securing supports and services, monitoring and follow-along. The individual or family is the defining force of this service coordination process."
Medical case management is a collaborative process that facilitates recommended treatment plans to assure the appropriate medical care is provided to disabled, ill or injured individuals. It is a role frequently overseen by patient advocates .
The history of integrated business planning can be traced back to sales and operations planning (S&OP), a process that balances demand and manufacturing resources. According to Gartner, there is a 5-stage maturity model for S&OP, and in this model, integrated business planning is denoted as Phased 4 & 5. [1]
These five views are based on function, organization, data, product or service views of a process, and the process view itself, that integrates the other views. The classification is made to break down the complexity of the model into five facets and thus make business process modeling simpler.
Advanced case management (ACM), also known as dynamic case management or adaptive case management, [1] refers to the coordination of a service request in finance, health, legal, citizen, or human resources-related matters, on behalf of a subject such as a customer, a citizen, or an employee. According to British company Insight 2 Value, ACM ...