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2. Recognize a hacked AOL Mail account

   help.aol.com/articles/recognize-a-hacked-aol...

   Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

3. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

4. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:

5. Follow These Steps if You’ve Been Hacked

   www.aol.com/products/blog/follow-these-steps-if...

   Having a password manager like LastPass can help make this process much faster and easier. Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware ...

6. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

7. Add, replace or remove AOL account recovery info

   help.aol.com/articles/add-or-update-aol-account...

   Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address

8. How email spoofing can affect AOL Mail

   help.aol.com/articles/what-is-email-spoofing-and...

   A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

9. How to spot phishing scams and keep your info safe - AOL

   www.aol.com/lifestyle/protect-yourself-email...

   The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.