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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
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It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen , Denmark , in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014.
LiveChat is the main product sold by the company. It is a live support software and help desk software used by companies to provide real-time communication with customers using different communication channels: online chat on the website and inside mobile applications, email, and social media (such as Facebook Messenger and Twitter).
Facebook commerce, f-commerce, and f-comm refer to the buying and selling of goods or services through Facebook, either through Facebook directly or through the Facebook Open Graph. [22] Until March 2010, 1.5 million businesses had pages on Facebook [ 23 ] which were built by Facebook Markup Language (FBML).
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