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  2. Salesforce Announces Einstein GPT, the World’s First Generative ...

    www.salesforce.com/news/press-releases/2023/03/07/einstein...

    Einstein GPT is a new technology that creates personalized content across every Salesforce cloud with generative AI, powered by OpenAI and other partners. It aims to transform customer experiences, productivity, and data-driven insights with AI-generated content that adapts to real-time data.

  3. Salesforce’s Agentforce Is Here: Trusted, Autonomous AI Agents to...

    www.salesforce.com/news/press-releases/2024/10/29/...

    SAN FRANCISCO – October 29, 2024 – Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Agentforce goes beyond chatbots and copilots, using advanced reasoning abilities to make ...

  4. Salesforce Unveils New AI-Powered Sales Innovations to Accelerate...

    www.salesforce.com/news/stories/sales-cloud-ai-news

    Salesforce launched new AI and data innovations in Sales Cloud, including embedded AI assistant Copilot for Sales, to empower every sales representative, leader, and operations team to sell faster, smarter, and more efficiently throughout the sales process – boosting seller productivity and business revenue.

  5. Salesforce Launches Next Generation of Einstein, Bringing a ...

    www.businesswire.com/news/home/20230912879126/en

    Einstein Copilot is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the flow of work to drive significant productivity gains. It can...

  6. Exclusive: Marc Benioff has declared a ‘hard pivot’ to autonomous...

    fortune.com/2024/09/05/salesforce-ceo-marc-benioff-ai...

    In today’s generative AI era, Salesforce is indeed starting again to create its future, with what Benioff calls the company’s “hard pivot” to Agentforce—a new AI agent platform that will make...

  7. Salesforce CEO Marc Benioff Touts New Generative AI Tools Known...

    www.bloomberg.com/news/articles/2024-09-19/salesforce-ceo...

    Salesforce has acknowledged the new technology may replace workers. Its AI agents will let companies increase their workforce capacity during busy periods without having to hire additional...

  8. Salesforce’s New AI Strategy Acknowledges That AI Will Take Jobs

    finance.yahoo.com/news/salesforce-ai-strategy-acknowledges...

    Salesforce is pivoting its AI strategy to charge per conversation held by its new agents, which can handle tasks without human supervision. The company says its AI tools can help customers...

  9. Salesforce AI chatbot Agentforce hits general availability

    techcrunch.com/2024/10/29/salesforce-ai-chatbot-agentforce...

    Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for...

  10. Salesforce Announces AI Cloud – Bringing Trusted Generative AI to...

    www.salesforce.com/news/press-releases/2023/06/12/ai-cloud...

    Salesforce AI Cloud is a suite of capabilities that supercharges customer experiences and company productivity with generative AI. It includes the new Einstein GPT Trust Layer, which sets a new industry standard for secure generative AI, and supports various LLMs from Salesforce and third parties.

  11. Salesforce’s New AI Strategy Acknowledges That AI Will Take Jobs

    www.bloomberg.com/news/articles/2024-09-17/salesforce-ai...

    Salesforce Inc. is unveiling a pivot in its artificial intelligence strategy this week at its annual Dreamforce conference, now saying that its AI tools can handle tasks without human...