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  2. User experience - Wikipedia

    en.wikipedia.org/wiki/User_experience

    The field of user experience represents an expansion and extension of the field of usability, to include the holistic perspective of how a person feels about using a system. The focus is on pleasure and value as well as on performance. The exact definition, framework, and elements of user experience are still evolving.

  3. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between ... While users with less followers ... conducive to furthering business objectives. Shevlin's definition of CE is well ...

  4. Interactivity - Wikipedia

    en.wikipedia.org/wiki/Interactivity

    Human interactivity. Across the many fields concerned with interactivity, including information science, computer science, human-computer interaction, communication, and industrial design, there is little agreement over the meaning of the term "interactivity", but most definitions are related to interaction between users and computers and other machines through a user interface.

  5. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a conceptual design discipline rooted in human factors and ergonomics.This field, since the late 1940s, has focused on the interaction between human users, machines, and contextual environments to design systems that address the user's experience. [4]

  6. User interface - Wikipedia

    en.wikipedia.org/wiki/User_interface

    In the industrial design field of human–computer interaction, a user interface (UI) is the space where interactions between humans and machines occur. The goal of this interaction is to allow effective operation and control of the machine from the human end, while the machine simultaneously feeds back information that aids the operators ...

  7. User interface design - Wikipedia

    en.wikipedia.org/wiki/User_interface_design

    User interface (UI) design or user interface engineering is the design of user interfaces for machines and software, such as computers, home appliances, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience. In computer or software design, user interface (UI) design primarily focuses on ...

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Sales experience is a subset of the customer experience. Whereas customer experience encompasses the sum of all interactions between an organization and a customer over the entire relationship, sales experience is focused exclusively on the interactions that take place during the sales process and up to the point that a customer decides to buy.

  9. Interaction design - Wikipedia

    en.wikipedia.org/wiki/Interaction_design

    The term interaction design was coined by Bill Moggridge and Bill Verplank in the mid-1980s, [2] [3] but it took 10 years before the concept started to take hold. [1]: 31 To Verplank, it was an adaptation of the computer science term user interface design for the industrial design profession. [4]